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about us
At Diplomat Global Express Delivery, we believe that logistics is more than just moving boxes.
—it’s about fulfilling promises. Founded on the principles of integrity and efficiency, we have grown into a premier global provider of shipping and supply chain solutions.
guaranteed satisfaction
Our team of experts navigates the complexities of international customs, diverse terrains, and tight deadlines so you don’t have to.
seamless Service
From small businesses looking to expand their reach to individuals sending gifts to loved ones, we provide a seamless, stress-free experience every time.
testimonials
what our customers are saying
Don’t just take our word for it—join thousands of satisfied customers who trust Diplomat Global Express for their most important deliveries.
Their ‘Diplomatic Handling’ service and secure chain-of-custody protocols give us total peace of mind. They aren’t just a delivery service; they are an extension of our security team.”
ruth polina
sales associate
“I had an urgent legal document that needed to reach London in 24 hours. Diplomat Global Express handled it with total professionalism. The tracking was precise and the delivery was on time!”
john wick
retail specialist
“Shipping high-value electronics globally used to be a constant source of stress for our logistics team. Switching to Diplomat Global Express changed everything.
sophia james
studio executive
“I was worried about shipping fragile antique furniture across the ocean, but it arrived in perfect condition. Their specialized handling is worth every penny.”
Liam Alexander
Business Analyst
FAQ’s
have any questions for us?
Find quick answers to the most common questions about our global shipping and logistics services.
How do I track my shipment?
Once your package is registered, you will receive a 14-digit tracking number via email. Simply enter this number on our [Track Page] for real-time updates.
How long does international delivery take?
Express Delivery: 3–5 business days.
Standard Shipping: 7–14 business days. (Note: Delivery times may vary based on customs processing at the destination country.)
What should I do if my package is delayed?
While we strive for 99.9% on-time delivery, delays can occur due to weather or customs inspections.
What if my Tracking is delayed or shows error ?
If your tracking status hasn’t updated in 48 hours, please contact our 24/7 support team.
Are there hidden fees?
No. Our quotes are transparent. However, please note that international shipments may be subject to local import duties and taxes set by the destination country’s government.
How do you calculate shipping rates?
Rates are based on the higher of the actual weight or volumetric weight (Length x Width x Height / 5000) of your parcel.
Can you handle customs clearance for me?
Absolutely. Our team acts as your broker, preparing all necessary “Bill of Lading” (BOL) documents and navigating local regulations to ensure a smooth transition through customs.
What items am I not allowed to ship?
For safety and legal reasons, we do not ship:
Illegal substances or counterfeit currency
Hazardous/Flammable materials (Aerosols, gasoline, etc.)
Perishable food items (unless via specialized cold-chain service)